Support: Difference between revisions
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'''Compensation requests''' | '''Compensation requests''' | ||
If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their | If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their items or money back | ||
'''Game Master Monitoring''' | '''Game Master Monitoring''' | ||
Flying through the world and helping people with live-problems such as being stuck in cars. | Flying through the world and helping people with live-problems such as being stuck in cars. Our Staff is the first in line to help out players! | ||
=== Current Team === | |||
{| class="wikitable" | |||
|+Support Team | |||
!Name | |||
!Role | |||
|- | |||
|/ | |||
|Team Lead (Currently done by Management) | |||
|- | |||
|Nathan | |||
|Senior Support | |||
|- | |||
|Clemson | |||
|Senior Support | |||
|- | |||
|ThaRip | |||
|Senior Support | |||
|- | |||
|Dragon | |||
|Support | |||
|- | |||
|Repulse | |||
|Support | |||
|- | |||
|Duckman | |||
|Support | |||
|} | |||
=== Joining the Support Team === | |||
If you are somebody who would like to support the project but got no idea how to script or model but still want to help out, this may be the perfect choice for you. Head over to our [https://forms.gle/667D9f6LLNkWDYJH8 Staff Application Form] and somebody will be contacting you! |
Revision as of 18:57, 4 August 2025
The support team helps out with community questions, rulebreaks and monitors the overall gameplay in the game. Trial members of the support team have access to administrative tools, while approved supporters do get Game Master permissions to review situations directly ingame.
Being in the support team is unrelated to your role in-game. Everybody can be part of it and help out making the community a bit better everyday. The usual job of a support team member is:
Answering questions
These questions are usually either in relation to our rules, the factions, our Discord or other parts of the server
Dealing with player reports
If a player has reported somebody else for a rulebreak, the supporter is the person in charge to make a decision on said rulebreak
Compensation requests
If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their items or money back
Game Master Monitoring
Flying through the world and helping people with live-problems such as being stuck in cars. Our Staff is the first in line to help out players!
Current Team
Name | Role |
---|---|
/ | Team Lead (Currently done by Management) |
Nathan | Senior Support |
Clemson | Senior Support |
ThaRip | Senior Support |
Dragon | Support |
Repulse | Support |
Duckman | Support |
Joining the Support Team
If you are somebody who would like to support the project but got no idea how to script or model but still want to help out, this may be the perfect choice for you. Head over to our Staff Application Form and somebody will be contacting you!