Support: Difference between revisions
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Created page with "The support team helps out with community questions, rulebreaks and monitors the overall gameplay in the game. Trial members of the support team have access to administrative tools, while approved supporters do get Game Master permissions to review situations directly ingame. Being in the support team is unrelated to your role in-game. Everybody can be part of it and help out making the community a bit better everyday. The usual job of a support team member is..." |
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Being in the support team is unrelated to your role in-game. Everybody can be part of it and help out making the community a bit better everyday. The usual job of a support team member is: | Being in the support team is unrelated to your role in-game. Everybody can be part of it and help out making the community a bit better everyday. The usual job of a support team member is: | ||
* '''Answering questions''' These questions are usually either in relation to our [[rules]], the [[factions]], our [https://discord.gg/narcosliferp Discord] or other parts of the server | * '''Answering questions''' These questions are usually either in relation to our [[rules]], the [[factions]], our [https://discord.gg/narcosliferp Discord] or other parts of the server | ||
* '''Dealing with player reports''' If a player has reported somebody else for a rulebreak, the supporter is the person in charge to make a decision on said rulebreak | * '''Dealing with player reports''' If a player has reported somebody else for a rulebreak, the supporter is the person in charge to make a decision on said rulebreak | ||
* '''Compensation requests''' If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their stuff back | * '''Compensation requests''' If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their stuff back | ||
* '''Game Master Monitoring''' Flying through the world and helping people with live-problems such as being stuck in cars. Support Staff is the first in line to help out players | * '''Game Master Monitoring''' Flying through the world and helping people with live-problems such as being stuck in cars. Support Staff is the first in line to help out players | ||
Revision as of 18:48, 4 August 2025
The support team helps out with community questions, rulebreaks and monitors the overall gameplay in the game. Trial members of the support team have access to administrative tools, while approved supporters do get Game Master permissions to review situations directly ingame.
Being in the support team is unrelated to your role in-game. Everybody can be part of it and help out making the community a bit better everyday. The usual job of a support team member is:
- Answering questions These questions are usually either in relation to our rules, the factions, our Discord or other parts of the server
- Dealing with player reports If a player has reported somebody else for a rulebreak, the supporter is the person in charge to make a decision on said rulebreak
- Compensation requests If a bug has happened ingame, somebody desynced or froze and the player lost something, the team is responsible for getting the players their stuff back
- Game Master Monitoring Flying through the world and helping people with live-problems such as being stuck in cars. Support Staff is the first in line to help out players